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Circulation / Reserves: Home

FAQ's

I got billed for a library book and still have it. 
What do I do?

  • Bring the book(s) to the Circulation Desk and speak with a Staff Person

I got billed for a library book and can't find it. 
What do I do?

  • Call Circulation at 518.388.6280

I can't find the book(s) I checked out. 
What do I do?

  • Call Circulation at 518.388.6280

Why can't I keep something
longer than the due date?

  • You probably can.  Try to renew on-line or call Circulation at 518.388.6280

Why are you charging me?

Where is that book?

This Library doesn't have what I need. 
What do I do?

  • Request books from Connect NY  a consortium of 18 New York university libraries
  • Request books or articles through InterLibrary Loan (ILLIAD)
  • Speak with a Reference Librarian at 518.388.6281

Can I borrow if I'm not affiliated with Union?

  • Yes.  You can borrow through the DAP program.  Click here for details.

At Circulation you can:

 
  • Register to borrow items from Schaffer Library, Union CollegeConnect NY
  • Request items from other libraries in New York through Connect NY
  • Access Course Reserve material
  • Ask library staff to help find a book
  • Borrow DVDs, CDs, headphones and more.

 

Lost & Found

Did you lose something at the library? 

Please check at the Circulation Desk for lost & found items. 

offsite material info

Some of Schaffer Library's material is stored offsite. If the library catalog lists an item as being "Offsite - Ask at Circ", you can click on the "Request" option on the upper left of the screen. You will then be asked to enter your Union email username and password. For non Union ID holders you need to enter your name and barcode number under Visitors. This will log you into "My Library" feature of our website and let you know if your request was successful. If you are already logged into "My Library" you will not have to re-enter your information.  As always, please remember to logout of the My Library feature.

What's New?

USTAR

FREE Computer Help
courtesy of USTAR
(virus protection, internet problems,
printer issues, data backup & more!)

Sunday - Thursday
12:50 PM - 1:50 PM

Monday - Thursday
6 PM - 10 PM

Located in:
SCHAFFER LIBRARY
(At the end of the circulation desk, 
opposite of the main doors.)

Phone: 388-7096
Email: ustar@union.edu
Website: union.ustar.edu