When one encounters a broken link in Summon it is helpful to identify the cause of the problem. Knowing the cause might result in a different course of action. A broken link can result from:
- A bug in Summon
- A bug in the content provider, i.e., EBSCO, JAMA, SocIndex, etc.
- A problem with 360 Link
- Inaccurate coverage file data
- Incomplete metadata for the record resulting in a non-functioning OpenURL